FEG DIGITAL focuses on
We are experts at running outbound campaigns, including telemarketing, telesales, lead generation, market research, database cleaning, and follow-up calls resulting from inbound activity.
What We Do?
The service we offer is specifically designed to meet your needs.
Outbound Tele-Service / Telesales
• Lead generation • Cross-sell / Up sell • Customer retention • Data collection • Contract renewal • Debts collection
Inbound Customer Service
• Customer care • Technical helpdesk • Front desk assistance • Customer satisfaction survey • Chatbot • Email support
Information Technology Outsourcing (ITO)
• Call Management System • Predictive Dialer system • Voice recording System • Email Management System • Database Cloud System • Interactive Voice response • PBX VOIP Phone Solution
Human Resources Outsourcing (HRO)
• Talent search • Staff training • Payroll System
Why Choose Us?
A few reasons why our valued customers choose us.
Our teams of young professionals are multilingual, passionate, and skilled at providing top-notch services.
We provide our clients and employees with cutting-edge technology to automate tedious operations so that our efforts can be concentrated on innovations to improve operational outcomes.
Through process customization and on-the-spot problem-solving, we work to develop deep connections and mutually beneficial collaborations with every one of our clients.
About Us
Vision and Mission
Vision
To be the well-known Business Process Outsourcing (BPO) company in Malaysia.
Mission
To provide high-quality yet affordable business process outsourcing services to assist our clients in expanding their businesses through a cooperative effort between our employees, suppliers, and partners.
Core Value
- Responsibility
- Integrity
- Passion & Positive
- Bold to innovate
- Respect
Get In Touch
Convinced yet? Let's make something great together.
Address
8-7-2, Level 7, Block 8 Queen Avenue,Jalan Bayam, Cheras,
55100 Kuala Lumpur, Malaysia